Friday, January 16, 2015

Kenya Certificate of Good Conduct - How To Apply & Requirements

Do you want to know how to apply for a Kenyan Certificate of Good Conduct, also known as a Police Clearance Certificate? A Kenyan Certificate of Good Conduct has become an important document. Almost all employers, government departments and NGO's request one during pre-employment vetting. Many companies also request the certificate from the directors' of companies placing tenders for the supply of goods and services. The certificate is essentially a search into an individual's records held by the Kenyan Criminal Investigations Department (CID). The certificate confirms that the holder has not engaged in any criminal activity in the preceding 6 months and has not served any jail time for a crime.

Police Certificate of Good Conduct Requirements For Kenyan Citizens

  1. The applicants complete set of rolled and plain fingerprints to be taken by the Kenya Police at the time of application.
  2. Original and photocopy of your 2nd Generation ID card. See below if you have lost your Kenyan identity card.
  3. A fee of KES 1,000 (1,050 on eCitizen)

Certificate of Good Conduct Requirements For Foreigners

  1. Should provide the original and copy of the passport pages with personal details
  2. A fee of Euros 38. 
  3. A letter explaining the need for the certificate.

How To Apply For a Police Certificate

Update for Nairobi!!!!

Apply for Police Certificate of Good Conduct Online on eCitizen

If you are in Nairobi, you MUST apply for the certificate of good conduct online. This service is currently only available for Nairobi. We will update the blog when it is rolled out to other parts of the country. 
  1. Create an eCitizen Account
  2. On the Directorate of Criminal Investigations Tab and click "Get Service Now!"
  3. Follow to instructions to apply for an adult or child under 18.
  4. Select the mode of payment and pay for the police Clearance. The cost is Kshs. 1,050.
  5. Download and print two(2) copies of your invoice, and one copy of your C24 on both sides of an A4 paper
  6. Present the C24 and invoices with an original National ID for adults and Original Birth Certificate for minors, to the Directorate of Criminal Investigations Department Headquarters for finger print processing.  CID Headquarters is located on Kiambu road just after Muthaiga Golf Club on your right. Take a matatu number 100 and ask them to drop you at the CID headquarters.
  7. During the application, you will be able to select the date when you want your fingerprints taken. 

Need a Good Conduct Certificate & Don't Have Your Original ID?

No worries. Before you go to the CID Offices, do this first:
  1. You will need KES 300.
  2. Report the loss of your Kenyan ID at a police station and receive a police abstract (This article has instructions on how to replace a lost Kenyan ID)
  3. Visit the nearest Registrar of Persons Center in Kenya. Every County in Kenya has at least one. Alternatively, you can visit any Huduma Center countrywide. 
  4. Explain to them that you need to get a printout of your ID to apply for a police certificate.
  5. They will issue you with a form to fill in your name and ID number.
  6. Deposit the fee of KES 300 at a Kenya Commercial Bank Branch, Director, Registrar of Persons Account. The registration officials will advise you on the account number.
  7. Fill the form and they will then take your fingerprints on the form and stamp it.
  8. Present the form and bank slip to NSSF House 7th Floor, Registrar of Persons, Nairobi.
  9. The waiting time depends on the number of people but ranges between one and two hours.
  10. Once you get your ID printout, present it to the CID office or Huduma Center and follow instructions issued at each point. 

How To Apply For a Certificate of Good Conduct Outside Nairobi

  1. Visit a police station in your County and ask them to direct you to the Divisional CID offices.  
  2. You will need your original ID to make payment of KES 1,000. Once you make payment, you will be issued with a receipt and asked to proceed to the photocopy and fingerprinting center. 
  3. Follow the instructions issued to you.
  4. At the end of the exercise, you will receive a photocopy of a serialized receipt indicating the date of collection.
  5. Collect your certificate on the date indicated.

Tips & Warnings

  • Follow any instructions issued carefully. If in doubt, seek clarification from the CID officers present.

Thursday, January 15, 2015

How To Apply For a Lost/Duplicate Kenya National ID/Identity Card

Have you lost your Kenyan Identity Card and need a replacement/duplicate? This article explains how to to apply/replace a lost Kenyan ID card.

What You Need To Replace a Lost Kenyan Identity Card

To replace a lost ID card, you will need to have the following:

  1. A police abstract from any police station in Kenya. To get an abstract, you need to report the loss of the identity card to a police station.
  2. Your lost ID number or a copy of the lost ID
  3. A passport size photograph taken against a white background
  4. KES 20 for payment


  • Visit the nearest Registrar of Persons Center in Kenya. Every County in Kenya has at least one. Alternatively, you can visit any Huduma Center countrywide. The following Huduma Centers are currently operational with more being added:

NairobiGPO, City Square - Haile Sellasie Avenue
MachakosGPO Machakos
NakuruGPO Nakuru
EldoretGPO Eldoret
KakamegaGPO Kakamega
KisumuFormer PC office
NyeriProvincial Headquarters
EmbuGPO Embu
MombasaGPO Mombasa

  • Inform the registration officials that you would like to replace a lost identity card. You will be directed to the appropriate queue. 
  • Present all the documents above.
  • Fill in the application form presented to you.
  • Your fingerprints will be taken and you will be issued with a waiting card to collect your ready ID card replacement.
  • Replacement ID cards are now issued in about two weeks.

Tips & Warnings

  • If you don't have a passport photo, the registration officers can take a photo of you at the registration center at a cost of KES 100.
  • You can check the status of your ID online at the website though it seems to eternally suffer from downtime!
  • You can also check the status of your application by sending the serial number of your waiting to the SMS number 20031. But take note this also doesn't always work as efficiently as it should.
Suggested Reading
Errand Services in Nairobi