If you own an Airtel line, you can still receive a Mpesa mobile money payment. An Airtel number is treated in the same manner as an unregistered Safaricom number. The person sending the money will follow the usual steps and receive a notification that the number is unregistered before they send the payment.
Once payment is sent, the sender will receive a confirmation message. The Airtel number will also receive a message from M-pesa containing a 4 digit code which they will use to withdraw money from an M-pesa agent.
Source
Safaricom
Share on WhatsappShare on WhatsappShare on Whatsapp
Once payment is sent, the sender will receive a confirmation message. The Airtel number will also receive a message from M-pesa containing a 4 digit code which they will use to withdraw money from an M-pesa agent.
How to Withdraw M-Pesa Agent
- Find an M-pesa agent
- Confirm the agent has sufficient funds for your transaction.
- Present the SMS containing the M-pesa voucher number (notification confirming receipt of cash).
- Give your Airtel phone number
- Show original ID.
- The agent will enter the 'one time code' that is displayed on the customer's SMS notification.
- Both the agent and the customer will receive an SMS confirming the transaction.
- The agent will give you your money and request you to sign the Log book which is a record of M-pesa transactions done in that store.
Safaricom
Share on WhatsappShare on WhatsappShare on Whatsapp
So we'll explained.. I was a victim 👊
ReplyDeleteHow can I withdraw my cash when I have deleted the messaged
ReplyDeletecall 234 to request another one
ReplyDeleteHi i accidentally deleted the confirmation sms what can i do to retrieve it??
ReplyDeleteAm inthe same situation,but safaricom customer care nowadays have fixed services and cannot speak to the agent directly
ReplyDeleteWhat if I delete the mpesa message accidentally. How will I access the money
ReplyDeleteVery well said,was worried what to do
ReplyDelete